Lasso / Work in practice

A closer look at useful AI.

Good systems make the work, the assumptions, and the decisions visible. Explore two interactive simulations of the operating questions we design around.

Fictional data. No live AI connection. Everything runs in your browser.
01 / HOSPITALITY OPERATIONS

A better brief for the next shift.

Scattered notes become priorities, owners, and open decisions. Change the scenario to see how missing and conflicting facts should stay visible.

Interactive simulation · Fictional scenarios · Predefined logic, no live AI connection
THE SOURCE NOTES4 notes

A busy evening

An event, a guest request, and one piece of equipment.

  1. N1 · 15:40Events

    Reception at 18:00, 120 guests. Banquet lead owns final room setup sign-off, due by 17:15. Sign-off is still open.

  2. N2 · 16:05Guest services

    Group host requested two vegan meals. Request is logged, but kitchen confirmation and an owner for the reply are missing.

  3. N3 · 16:20Front desk

    One registration tablet will not charge. Spare unit is tested and at the desk. Front desk lead to swap it before registration at 17:30.

  4. N4 · 16:35Housekeeping

    Lobby reset complete. Housekeeping lead to pass the completion note to the incoming shift.

THE HANDOFF BRIEFReview required

What the next shift needs to know.

A busy evening: brief ready with 4 items and 1 unresolved items.

4handoff items
1need confirmation
1without an owner
  1. Before the event

    Close the room setup sign-off

    Get the banquet lead’s confirmation before the stated deadline. Keep the item open until sign-off is recorded.

    Owner in the notes
    Banquet lead
    When
    By 17:15
  2. Confirm first

    Confirm the meal request and assign the reply

    Check with the kitchen and assign someone to respond to the group host. A logged request is not a confirmed commitment.

    Owner in the notes
    Unassigned. A person must assign an owner.
    When
    Before a promise to the host
  3. Before the event

    Replace the registration tablet

    Use the tested spare and check the registration setup before guests arrive.

    Owner in the notes
    Front desk lead
    When
    Before 17:30 registration
  4. Follow-up

    Pass on the completed lobby reset

    Include the completion note in the incoming shift handoff.

    Owner in the notes
    Housekeeping lead
    When
    At handoff

Keep these questions open.

  • Kitchen confirmation and reply owner are missing.
What a real implementation would add

Connections to approved source systems, agreed operating rules, permissions, and a review process. This example does not send messages or assign work. An operating lead remains responsible for the decisions.

02 / THE OPERATING BUSINESS CASE

Does the investment hold up?

Change the assumptions. See how much time comes back, what becomes cash, and what it costs to put a system into use.

Interactive simulation · Illustrative assumptions · No client results or pricing quote
Try an assumption set
Capacity / month158 h
Net cash / month-$1,100
Results ↓
YOUR ASSUMPTIONSCapacity first
The work

Work within the proposed scope.

Human time before the change.

Include review and exception handling.

Expected share after the ramp period.

A planning value for human time.

Only time that changes paid overtime, contractor spend, or another cash outlay.

The full operating cost

One-time build and integration cash outlay.

One-time training, backfill, and change costs paid in cash.

Licenses, model usage, and infrastructure.

Incremental maintenance and support cash cost.

Ongoing internal time beyond the per-task review above.

Additional cash benefit assumed, separate from labor.

The timing

Benefits build gradually; costs start in month 1.

Payback is evaluated within this period only.

WHAT THE ASSUMPTIONS PRODUCEAfter ramp
Net capacity per month158 hours

168 task hours released, less 10 hours of internal oversight.

$5,530 in remaining monthly capacity value

A planning value for time retained in the business. It is not included in the cash return below.

The monthly cash effect

Labor cash effect 0% of net capacity
$0
Other cash benefit assumed
$0
Software + support
-$1,100
Net monthly cash
-$1,100

At 0% cash conversion, released time creates capacity. The model records no labor cash savings.

Cumulative net cash After implementation and operating costs
24-month cumulative net cashStarts at -$24,000 and ends at -$50,400. Cash payback: Not reached in 24 months. The downloadable model includes every month.$0-$50.4KMonth 0Month 24
Net cash over 24 months-$50,400
Cash paybackNot reached in 24 months

Includes $24,000 upfront and $1,100 in monthly cash costs. Internal oversight is valued at $350 per month and already deducted from capacity; it is not counted again as a cash expense.

How the model works

Capacity: monthly volume × the change in minutes per task ÷ 60 × the share of work using the system. We subtract ongoing internal oversight. Include per-task review and exceptions in “minutes per task after” to avoid overstating the benefit.

Cash: net capacity × loaded hourly cost × the cash-conversion share, plus other assumed cash benefits, less software and support. Use a nonzero cash share only where the change actually affects a cash outlay. Negative capacity stays negative.

Timing: implementation and rollout are paid in month 0. Benefits ramp linearly over the selected period; recurring cash costs and oversight start in full in month 1. Payback requires cumulative cash to recover the upfront outlay and remain recovered through the modeled period.

Scope: the calculation uses your inputs. It does not estimate demand, price a Lasso engagement, or validate a saving. It excludes taxes, financing, discounting, and terminal value. Put other real cash benefits and costs in the appropriate inputs before using it to inform a decision.

From example to implementation

Bring the priority. We’ll work through the system.

We combine operating experience with solution design, implementation, and adoption. A real engagement starts with your requirements, source systems, responsibilities, and measures of success.